Get in Touch With Us
If something on this site has prompted a question, or you have a thought you would like to share, this is the right place. Below you will find how to reach the team at Online Casinos Australia, what kinds of messages we welcome, and how we handle them once they arrive.
How to Contact Us
Email is the most direct route to our team. We read every message personally and aim to reply within two working days. Please write to us at [email protected]
A short note about the nature of your enquiry at the top of your message helps us get it to the right person quickly and means you hear back sooner. You do not need to write at length — just enough context to tell us what you need.
What You Can Ask Us About
We hear from readers for all sorts of reasons. The most common ones are listed below, but this is not an exhaustive list — if something is on your mind, send it through.
- Content questions — If anything on our site is unclear, incomplete or hard to follow, let us know. We are happy to explain our reasoning or point you to a more relevant section.
- Accuracy and corrections — We research and verify the information we publish, but conditions across Australian online casinos change regularly. If you spot something that looks out of date or incorrect, please flag it. We take accuracy seriously and investigate every report.
- Suggestions and topic requests — Thinking about a comparison or question we have not covered? Reader input genuinely shapes the content we produce. If there is something you would find useful, tell us about it.
- Editorial and partnership enquiries — If you represent a business or organisation and would like to explore working with us, introduce yourself and outline what you have in mind. We review all approaches on their merits.
- Responsible gambling concerns — If you are concerned about your own gambling or that of someone close to you, please mention this in your message. We will direct you to appropriate support services in Australia without delay.
What Happens After You Write to Us
Every message is read by a member of our team — not filtered by an automated system. You will receive a reply from a real person who has read what you sent and considered it properly.
Our standard response window is two working days. During particularly busy periods it may run slightly longer, and we appreciate your patience when that happens. We do follow up on every message, so if you have not heard back after three working days, a brief follow-up is welcome.
Our Editorial Commitment
Online Casinos Australia is an independent comparison site. The casinos we cover are offshore operators that accept Australian players. Our reviews and comparisons are based on research and editorial assessment — commercial relationships with operators do not determine how we rate or rank them. If you have read something on this site that you believe conflicts with that commitment, we want to hear about it.
For a broader look at how we evaluate the casinos we cover, including the criteria we apply and how licensing factors into our assessments, visit our guide to non-GamStop casinos for more context on the offshore operators available to Australian players.
A Few Things Worth Knowing Before You Write
- We are a comparison and information publisher. We do not operate any casino, process any deposits or withdrawals, or hold any player accounts. Account-specific issues need to go directly to the casino concerned.
- We do not provide legal or financial advice. Content on this site is for informational purposes and should not be treated as a substitute for professional guidance.
- Online gambling is intended for adults aged 18 and over. If you have a concern related to underage gambling, flag it clearly in your message and we will treat it as a priority.
We look forward to hearing from you.